Privacy Policy

Last Updated: August 27, 2026

SK COSM (“SK COSM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit sk-cosm.com (the “Site”), place an order, create an account, contact us, subscribe to communications, or otherwise use our services.

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The Site is operated by:

SK COSM LIMITED
Trading as: SK COSM
Website: sk-cosm.com
Business Address: Rm 701, Unit 108, 7/F, Twr B New Mandarin Plaza 14 Science Museum Rd, Tsim Sha Tsui, Hong Kong
Email: contact@sk-cosm.com

SK COSM operates from the Republic of Korea as an international online retailer of Korean cosmetics and skincare products.

Our products are offered for international sale and shipment only. We do not offer or ship products through this Site to customers located in South Korea.

For purposes of applicable privacy and data protection laws, SK COSM is the controller or business responsible for personal information collected through the Site, except where another party independently determines how and why it processes your information.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

sk-cosm.com;
customer accounts;
purchases and checkout;
customer service communications;
email communications;
contact forms;
product reviews;
marketing subscriptions;
advertising and analytics technologies; and
other interactions with SK COSM relating to our Site or services.

Because we serve customers internationally, your privacy rights may vary depending on your country, state, or other jurisdiction of residence.

3. Personal Information We Collect

The information we collect depends on how you interact with SK COSM.

3.1 Information You Provide Directly

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with the Site, we may collect:

Full name;
Email address;
Telephone number;
Billing address;
Shipping address;
Country of residence or delivery;
Account username;
Account password in encrypted or hashed form;
Products ordered;
Order history;
Order value;
Discount or coupon information;
Billing and transaction information;
Payment status;
Shipping information;
Tracking information;
Customs-related information where required;
Communications with customer service;
Product reviews and feedback; and
Other information you voluntarily provide to us.

3.2 Payment Information

Payments may be processed through third-party payment providers, financial institutions, card networks, digital wallet providers, or other payment services.

Depending on the payment method you select, these providers may collect information such as:

Cardholder name;
Credit or debit card details;
Billing address;
Payment account information;
Transaction identifiers;
Payment authorization information; and
Information used for fraud detection and prevention.

SK COSM generally does not directly receive or store complete payment card numbers or card security codes when payments are processed by third-party payment providers.

Payment providers process your information in accordance with their own terms and privacy policies.

3.3 Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect certain information, including:

IP address;
Browser type;
Browser version;
Device type;
Operating system;
Device identifiers;
Approximate location derived from your IP address;
Referring website or advertising source;
Pages visited;
Products viewed;
Searches performed;
Links clicked;
Shopping cart activity;
Checkout activity;
Purchase events;
Date and time of visits;
Session information;
Cookie identifiers;
Advertising identifiers; and
Information about how you interact with the Site.

This information may be collected through cookies, pixels, tags, server logs, analytics technologies, advertising technologies, and similar tools.

3.4 Information From Third Parties

We may receive information from third parties involved in providing our services, including:

Payment processors;
Shipping and logistics providers;
Fraud-prevention providers;
Analytics providers;
Advertising platforms;
Customer service providers; and
Technology service providers.

The information received depends on the services provided by the relevant third party.

4. How We Use Personal Information

4.1 Processing and Fulfilling Orders

We use personal information to:

Receive and process orders;
Confirm purchases;
Process payments;
Verify transactions;
Prepare orders for shipment;
Arrange international delivery;
Provide tracking information;
Communicate about order status;
Facilitate customs clearance;
Handle returns and refunds where applicable;
Resolve payment or delivery issues; and
Maintain transaction records.

4.2 Customer Service

We may use personal information to:

Respond to questions;
Provide customer support;
Investigate missing or delayed shipments;
Resolve payment issues;
Respond to complaints;
Handle refund or return requests; and
Communicate regarding products, orders, or services.

4.3 Account Management

If you create an account, we may process information to:

Create and maintain your account;
Authenticate access;
Display your order history;
Save certain preferences;
Facilitate future purchases; and
Protect your account from unauthorized access.

4.4 Security and Fraud Prevention

We may use information to:

Verify transactions;
Detect fraudulent or suspicious activity;
Prevent unauthorized payments;
Protect customer accounts;
Prevent abuse of our Site;
Protect our systems and infrastructure;
Enforce our Terms and Conditions;
Protect our legal rights; and
Protect our customers and other users.

4.5 Analytics and Business Improvement

We may process information to:

Understand how customers use the Site;
Analyze website traffic;
Analyze purchasing behavior;
Measure conversion rates;
Identify technical problems;
Improve Site performance;
Improve our products and services;
Understand customer preferences; and
Make business and marketing decisions.

4.6 Advertising and Marketing

Where permitted by applicable law, we may use information to:

Measure advertising effectiveness;
Determine how customers discovered our Site;
Measure advertising conversions;
Create advertising audiences;
Conduct remarketing or retargeting;
Display advertisements that may be relevant to users;
Promote products and special offers; and
Send marketing communications.

Where consent is required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

5. Legal Bases for Processing

Where applicable privacy law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following bases.

Performance of a Contract

Processing may be necessary to:

Process your order;
Receive payment;
Deliver your products;
Provide customer support; and
Perform our contractual obligations to you.

Legitimate Interests

We may process information where reasonably necessary for our legitimate business interests, including:

Operating our business;
Improving our Site;
Providing customer service;
Preventing fraud;
Protecting our systems;
Measuring business performance;
Understanding customer behavior; and
Marketing our products where permitted by law.

Consent

We may rely on your consent for certain activities, including certain:

Marketing communications;
Advertising technologies;
Analytics technologies; and
Non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

Legal Obligations

We may process information where necessary to comply with applicable:

Tax requirements;
Accounting requirements;
Customs regulations;
Court orders;
Government requests;
Regulatory obligations; and
Other legal requirements.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate, secure, analyze, and improve the Site.

Cookies are small files placed on your computer, smartphone, or other device when you visit a website.

Strictly Necessary Cookies

Shopping cart functionality;
Checkout;
Account authentication;
Security;
Fraud prevention; and
Session management.

Functional Cookies

These cookies help provide enhanced functionality and remember preferences.

Analytics Cookies

Analytics technologies may help us understand:

How visitors use our Site;
Which pages are visited;
Which products are viewed;
How visitors navigate the Site;
Where traffic originates; and
Whether technical problems occur.

Advertising Cookies

Advertising cookies and similar technologies may be used to:

Measure advertising campaigns;
Attribute purchases or other actions to advertisements;
Create advertising audiences;
Conduct remarketing;
Limit repeated advertising; and
Provide advertisements that may be more relevant to users.

Where required by applicable law, non-essential cookies will be used only after obtaining appropriate consent.

You may also manage cookies through your browser settings. Blocking certain cookies may affect Site functionality.

7. Analytics and Advertising

We may use third-party analytics and advertising services to understand Site usage and measure or improve our advertising.

These providers may use cookies, pixels, tags, APIs, advertising identifiers, or similar technologies.

Depending on the technologies used, they may receive information such as:

IP address;
Browser information;
Device information;
Advertising identifiers;
Pages visited;
Products viewed;
Cart activity;
Checkout activity;
Purchase events;
Referring websites;
Advertising interactions; and
Transaction-related information.

Third-party providers may process information according to their own privacy policies.

8. How We Disclose Personal Information

Payment Providers

We may disclose necessary information to:

Payment processors;
Banks;
Card networks;
Digital wallet providers;
Fraud-prevention providers; and
Other financial service providers.

Shipping and Logistics Providers

Because SK COSM ships products internationally, we may provide information to:

International couriers;
Postal operators;
Freight providers;
Logistics companies;
Customs brokers;
Customs authorities; and
Other delivery service providers.

Information disclosed may include:

Customer name;
Shipping address;
Telephone number;
Email address;
Order information;
Product information; and
Other information required for international shipping or customs clearance.

Website and Technology Providers

We may use third parties that provide services such as:

Website hosting;
E-commerce infrastructure;
Cloud infrastructure;
Data storage;
Email delivery;
Cybersecurity;
Fraud detection;
Customer support tools;
Website maintenance; and
Technical services.

Analytics and Advertising Providers

We may disclose or make available certain device identifiers, cookie identifiers, transaction events, and online activity information to analytics and advertising providers.

Depending on applicable law and the technology involved, certain disclosures for targeted or cross-context behavioral advertising may be legally considered a “sale,” “sharing,” or targeted advertising even where SK COSM does not receive money in exchange for the information.

Professional Advisers

We may disclose information where reasonably necessary to lawyers, accountants, auditors, insurers, consultants, and other professional advisers.

Government and Legal Authorities

We may disclose personal information when we reasonably believe it is necessary to:

Comply with applicable law;
Respond to a court order;
Respond to lawful government requests;
Comply with tax requirements;
Comply with customs requirements;
Investigate suspected fraud;
Protect our legal rights; or
Protect the safety or rights of others.

Business Transactions

If SK COSM or its business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction in accordance with applicable law.

9. International Transfers

SK COSM operates from the Republic of Korea and serves customers internationally outside South Korea.

When you use our Site, contact us, or place an order, your personal information may be transferred to, stored in, accessed from, or processed in South Korea.

Your information may also be processed in other countries where our service providers, payment providers, analytics providers, advertising providers, technology providers, or logistics partners operate.

For example, information may be transferred between your country and South Korea in order to:

Process your order;
Provide customer service;
Process or verify payments;
Prevent fraud;
Arrange international shipping;
Complete customs procedures; and
Operate the Site.

Privacy laws in these jurisdictions may differ from those in your country.

Where applicable law requires safeguards for international transfers, we take appropriate steps designed to provide the required level of protection.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

These purposes may include:

Completing transactions;
Maintaining order records;
Providing customer service;
Processing returns or refunds;
Handling payment disputes or chargebacks;
Preventing fraud;
Maintaining security;
Maintaining accounting records;
Complying with tax requirements;
Complying with customs requirements;
Establishing, exercising, or defending legal claims; and
Complying with other applicable legal requirements.

11. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against:

Unauthorized access;
Unauthorized disclosure;
Loss;
Theft;
Misuse;
Alteration; and
Destruction.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your country or state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information;
Obtain a copy of personal information;
Request correction of inaccurate information;
Request deletion of personal information;
Restrict certain processing;
Object to certain processing;
Withdraw consent;
Opt out of direct marketing;
Request data portability;
Opt out of certain targeted advertising;
Opt out of certain sales or sharing of personal information; and
Lodge a complaint with an applicable privacy authority.

To submit a privacy request, contact: [PRIVACY EMAIL]

13. European Economic Area and United Kingdom

If you are located in the European Economic Area (“EEA”) or United Kingdom and applicable data protection law applies to our processing of your personal information, you may have certain rights under the General Data Protection Regulation (“GDPR”) or UK GDPR.

Access your personal data;
Correct inaccurate personal data;
Request deletion of your personal data;
Restrict certain processing;
Object to processing based on legitimate interests;
Object to direct marketing;
Receive certain personal data in a portable format;
Withdraw consent where processing is based on consent; and
Lodge a complaint with the competent data protection authority.

14. California Privacy Rights

This section applies to California residents to the extent that the California Consumer Privacy Act, as amended (“CCPA”), applies to SK COSM and the relevant processing.

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information:

Identifiers;
Customer records;
Commercial information;
Internet or electronic network activity;
Approximate geolocation information; and
Limited inferences based on purchasing or Site activity.

California Consumer Rights

Subject to applicability of the CCPA and applicable exceptions, California residents may have the right to:

Know the categories of personal information collected;
Know the sources from which personal information was collected;
Know the purposes for collecting or using personal information;
Know the categories of third parties to whom personal information is disclosed;
Access specific pieces of personal information;
Request deletion;
Request correction of inaccurate personal information;
Opt out of the sale or sharing of personal information;
Limit certain uses or disclosures of sensitive personal information where applicable; and
Not receive discriminatory treatment for exercising applicable privacy rights.

Sale and Sharing

SK COSM does not sell personal information in exchange for money.

However, certain advertising technologies may involve disclosure of online identifiers or activity information to advertising partners in a manner that may constitute “sharing” or “sale” under the CCPA or similar U.S. privacy laws.

Where such laws apply, eligible users may exercise applicable opt-out rights through the privacy choices provided on the Site or by contacting us.

Where legally required and technically applicable, we will recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), in accordance with applicable law.

15. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on the jurisdiction, these may include rights to:

Access personal information;
Correct inaccurate personal information;
Delete personal information;
Obtain a portable copy of certain personal information;
Opt out of targeted advertising;
Opt out of the sale of personal information;
Opt out of certain profiling; and
Appeal certain decisions regarding privacy requests.

16. Marketing Communications

If you subscribe to marketing communications, we may send you information about:

Products;
New arrivals;
Promotions;
Discounts;
Special offers; and
Store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

17. Children’s Privacy

Our Site is intended for adults and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

18. Third-Party Websites and Services

The Site may contain links to websites, payment services, social media platforms, or other services operated by third parties.

We are not responsible for the privacy, security, or data-processing practices of third-party websites or services.

19. Social Media

SK COSM may maintain accounts or pages on third-party social media platforms.

If you interact with us through a social media platform, both SK COSM and the relevant platform may receive information about your interaction.

20. Do Not Track and Global Privacy Control

Some web browsers provide “Do Not Track” (“DNT”) settings.

Because there is no universally accepted technical standard for responding to traditional DNT signals, our Site may not respond to all DNT settings.

Where applicable law requires us to recognize an opt-out preference signal, such as Global Privacy Control (“GPC”), and the signal is technically applicable to the relevant processing, we will process the signal in accordance with applicable law.

21. Privacy Choices

Depending on your location and applicable law, privacy controls available through our Site may allow you to:

Reject non-essential cookies;
Change cookie preferences;
Withdraw certain consent;
Opt out of certain advertising technologies; and
Exercise other applicable privacy choices.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Site, technologies, service providers, privacy practices, or applicable laws and regulations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

23. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact:

24. Complaints

If you have concerns about how we process your personal information, please contact us using the information above.

Depending on where you live and applicable law, you may also have the right to lodge a complaint with the data protection or privacy authority responsible for your jurisdiction.